Pet Collection & Aftercare Services


Collection & Transfer of Your Pet

If your pet has passed away at home, we can assist to collect them and transfer them to our cremation partners with dignity and care..

There are two methods by which you can book our collection service. Our instant booking system allows you to view and book available collection times online. Please note however that not all of our providers use this system, so if we are not showing availability when you require assistance or if you simply prefer to speak to us, please call us on 1300 799 452 and we can organise your booking directly.

Please note that for the collection of dogs weighing 60kg or over, you will need to call us as we will usually require two staff members to assist in this instance for health and safety reasons.



We have a variety of aftercare options available. Private* (guaranteed individual) cremation for your pet with the return of their ashes can be organised at additional cost with a wide range of options to choose from. Prices start from $300-485 depending on your pet’s weight. Your booking confirmation email includes a link to enable you to select your preferred options at your convenience.

Alternatively, communal cremation (without the return of ashes) is also available for just $140 if this is your preference.

*Unlike some other cremation companies, our crematorium partners cremate all pets booked for private cremation in their own private chamber, not individually by sectioning off with refractory bricks. This guarantees that only your pet’s ashes are returned to you.

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call us 1300 799 452